They are shady people there be careful, they will tell you one thing and do another.
Horrible experience, do not recommend. We found an SUV online, emailed them about it, set up time to go see it. I have to be fair, sales guy was very nice to us. The finance guy low balled us on a trade in by quite a bit so we walked away. They called us, promised us they could meet the price we wanted for the trade in, so we made the hour and a half drive a second time. We got down there had our own financing in place and asked them not to run our credit we weren't interested in other offers, they did it anyways without our approval. Then after promising us what we wanted on the trade in, came back to us and again low balled us. We would not have even considered going back if they hadn't called and told us flat out they would meet what we wanted. The straight up lie to you.
We found a car we were interested in online. I called Dan to ask about it. When we came in to look at it he had it all cleaned up and ready to test drive. We drove it, and one other that we thought was nice, and decided on the first one. The process was simple, convenient and got a high quality car without any hassle!! Definitely will be back! (Dan makes the process a pleasure)
Always pleased with the kindness and courtesy of service staff and desk receptionist in lobby. Corey, Keith and... Tony, the newest member of the Tony Brown Family I believe, were outgoing and greeted me with a smile, as always. Many thanks to everyone there!
You have been warned!!
I've never had a negative thing to say about the dealership. They always have outstanding service and never give me any problems with anything. I'm a broke college kid that can't afford to spend a-lot of money there but they still treat me the same as someone who drives a corvette into the service department. That means the world to me and because of that i'll take all my business to Tony Brown.
Steller customer service is paired with fair pricing for high quality trucks, SUV's and Cars at Tony brown Chevrolet. Have bought several cars from them over several years. All my vehicles also get serviced here. Appointments are easy to set and they're always on time. Highly recommend this lot!
Tony Brown Chevrolet is a US Car Dealer based in Brandenburg, Kentucky. Tony Brown Chevrolet is located at 2935 Brandenburg Rd, Brandenburg, KY 40108, USA.
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